Develops knowledge and skills in optometric practice management, including clinic administration, leadership, human-resource management, financial planning, patient management, quality assurance, professional ethics and healthcare service delivery.
Course Outcome:
CO1: Explain the fundamental principles and functions of optometric practice management.
CO2: Describe the organizational, financial, human-resource, inventory and operational requirements of an optometric practice.
CO3: Apply principles of patient flow, appointment scheduling, record management, billing, inventory control and service quality.
CO4: Explain professional, legal, ethical, regulatory and documentation requirements relevant to optometric practice.
CO5: Develop strategies for effective patient communication, counselling, service promotion, teamwork and practice development.
CO6: Apply management, leadership, problem-solving and quality-improvement principles to establish and maintain efficient patient-centered optometric services.